RETURNS POLICY

Thank you for your purchase, we hope you enjoy your Flat Out Farming products! We truly hope you are happy with your order, but if you aren’t completely satisfied for any reason, you may return it to us for a refund. Please see below for more information on our returns policy.

All returns must be sent within 14 days of the purchase date and arrive within 30 days of the purchase date. All items must be in a new and unused condition with all original tags or labels attached with the proof of purchase included.

The process:

To return an item, please email us at jbfarminginfo@gmail.com with your purchase details and let us know which item or items you would like to return. Place the item in any original packaging  and a copy of the proof of purchase, then mail your return to the following address:

RETURNS FLAT OUT FARMING

Carr Dyke Farm
Blankney Fen

Metheringham

LN4 3AN

 Please note, you will be responsible for all return shipping charges and we strongly recommend that you use a trackable method to return your items.

 

Refunds

After receiving your return and inspecting the condition of your item(s), we will process your refund. Please allow at least fourteen (14) days from the receipt of your item to process your return.

 

Items for return

Items can only be returned if they are in a new, unworn or unused condition, with all labels attached and in the original packaging where applicable. We cannot accept any returns that have been worn, are marked or not in a new condition. Any returns made that are not in a new condition will not be refunded.

For defective or damaged products please contact us for an exchange.

Please note – any discounted items or ‘sale’ items are FINAL SALE and cannot be returned.

Contact

Should you have any questions regarding our returns policy please email us on jbfarminginfo@gmail.com